Industries / Plumbing
Software for plumbing
Plumbing software
Describe how your plumbing business runs, and Unstack's AI builder sets up the software for it: customers, jobs, quotes, invoices, a customer portal and the automations between them, in one workspace for your whole team.
Start free · unlimited users
From one sentence to software you run on
- Describe it, or pick a template from the marketplace.
- The AI builds the tables, pages and automations.
- Change anything, anytime, by asking.
- Bring the whole team: pricing is per workspace, not per user.
What plumbing software has to do
Scheduling & dispatch
- Drag-and-drop scheduling and dispatch board. Office staff see every job and plumber on one schedule, assign work and move jobs as the day changes, with real-time notifications to the technician. Install the Dispatch Board template.
- Skill- and location-based assignment for emergency calls. Matches each call to a plumber by skills, location and availability and routes the closest plumber to burst pipes and drain emergencies, with emergency jobs flagged for priority. Built for you by the AI builder.
- Route optimization. Orders the day's stops by real drive time and traffic or by technician location to cut drive time. Not on Unstack yet.
- GPS technician and fleet tracking. Shows where trucks and technicians are in real time for dispatch decisions and fuel and insurance savings. Not on Unstack yet.
- Online booking. Homeowners book service from the plumber's website at any hour through an embedded widget or portal, and the request lands in the schedule. Built for you by the AI builder.
- Built-in business phone, call booking and call tracking. Calls and texts run through the software with call routing, call-source tracking, recording and transcription, logged against the customer. Built for you by the AI builder.
- AI call answering and after-hours booking. An AI receptionist answers calls and texts around the clock, gathers job details, books the job and escalates to the owner when needed. Built for you by the AI builder.
Estimates & sales
- On-site estimates that convert to jobs and invoices. Plumbers build an estimate from saved products and services in the field and convert it to a job or invoice in one step. Install the Estimates & Quotes template.
- Good-better-best options and optional line items. Presents tiered repair or replacement options, or optional add-ons, so the customer picks a level and the average ticket rises. Built for you by the AI builder.
- Visual proposals for water heaters and repipes. A sales proposal tool presents good, better, best options on water heater replacements and repipes to the homeowner. Built for you by the AI builder.
- Flat-rate plumbing price book. Stores one set price per plumbing task so every technician quotes the same upfront price; the price book can be split by trade or business unit so plumbers see only plumbing items. Built for you by the AI builder.
- Pre-built plumbing price book content with automatic price updates. Ships a few hundred common plumbing services ready to use and keeps costs, images, descriptions and sold hours current, with supplier catalogs connected so material prices follow the supplier. Not on Unstack yet.
- Consumer financing on estimates. Offers the homeowner pay-over-time financing on big-ticket jobs from inside the estimate (Wisetack at Jobber and Workiz; Sunbit also at Workiz). Not on Unstack yet.
- Online estimate approval and e-signature. The customer approves or signs the estimate online or on the technician's device, and the office sees the approval immediately. Built for you by the AI builder.
- Unsold-estimate follow-up and sales pipeline. Tracks open estimates and leads and sends automated email or text follow-ups so quotes do not go cold. Built for you by the AI builder.
Job execution in the field
- Technician mobile app. Gives plumbers their assignments, directions and customer history, and lets them update work orders, add photos and notes, capture signatures and invoice on site. Built for you by the AI builder.
- Job photos and annotated photo reports. Technicians attach photos to the job and share annotated before-and-after photo reports with the customer. Built for you by the AI builder.
- Sewer camera inspection documentation. Documents sewer camera inspections in annotated photo reports attached to the job and shared with the customer. This is a photo-report workflow; no competitor page read describes a direct sewer-camera integration. Built for you by the AI builder.
- Job checklists and custom forms. Checklist templates for quoting, installs, service calls and maintenance visits, completed in the mobile app so steps are not missed. Built for you by the AI builder.
- Multi-day and project jobs. Schedules non-consecutive multi-day work such as repipes and remodels, with sections, costs, materials and billing tracked on one project. Built for you by the AI builder.
- Technician time tracking and payroll. Records technician time on jobs and feeds payroll and job costing. Not on Unstack yet.
Service agreements
- Service plan / membership builder. Lets the shop define its own recurring service agreements with included services, price, visit frequency and customer perks, for residential or commercial customers. Built for you by the AI builder.
- Auto-scheduled recurring maintenance visits. Generates the visits an agreement promises from its terms, with reminders to the customer and technician before each one. Built for you by the AI builder.
- Recurring agreement billing. Invoices agreement customers automatically monthly, quarterly or annually, with payment reminders. Built for you by the AI builder.
- Renewal reminders and online renewal. Alerts when a contract is up for renewal; customers can renew or upgrade online, or the technician creates a renewal estimate on site. Built for you by the AI builder.
- Sell the agreement on the estimate. Adds a service agreement to an estimate or job, or shows membership savings on the quote, so plumbers sell plans during the visit. Built for you by the AI builder.
Equipment, parts & inventory
- Installed equipment records per property. Keeps each installed unit's make, model, serial number, warranty, install date, location in the property and service history on the customer's property; Workiz can read the serial from a label photo. No page read frames this for water heaters specifically. Built for you by the AI builder.
- Inventory and purchasing. Tracks parts stock and usage and handles purchasing; usually a mid- or top-tier feature. Built for you by the AI builder.
Invoicing & payments
- On-site invoicing. Creates the invoice from the completed job in the field and emails or texts it to the customer. Built for you by the AI builder.
- Card, ACH and tap-to-pay field payments. Takes card, bank, Apple Pay/Google Pay and tap-to-pay payments on the job or online, with card readers and automatic receipts. Built for you by the AI builder.
- Progress invoicing for repipes and multi-day jobs. Bills repipes and other multi-day plumbing jobs in stages. Built for you by the AI builder.
Customer communication
- Appointment reminders and 'on my way' texts. Sends automatic schedule-change notices, pre-job texts and en-route messages, some with live GPS tracking of the technician. Built for you by the AI builder.
- Customer portal. Customers log in to request work, approve estimates, see upcoming visits and service history, and pay invoices. Install the Customer Portal template.
- Automatic review requests. Asks the customer for a Google review after each job. Install the Reviews & Reputation template.
- Drain-cleaning reminders and recertification notices. Triggers drain-cleaning reminder, recertification-notice and follow-up campaigns to past plumbing customers. Built for you by the AI builder.
- Email and SMS marketing campaigns. Sends targeted campaigns to segmented customer lists, including lists built from the age of customers' appliances and fixtures, and tracks which lead sources pay off. Built for you by the AI builder.
Reporting
- KPI dashboards and reports. Real-time dashboards and reports on revenue, jobs, trucks and team performance. Built for you by the AI builder.
- Job costing and job-level profitability. Tracks labor, materials and other expenses on each job in real time so the owner sees which jobs make money. Built for you by the AI builder.
Integrations
- QuickBooks sync. Syncs customers, products, invoices and payments to QuickBooks so the office does not enter them twice (ServiceTitan and FieldEdge also list QuickBooks Desktop). Built for you by the AI builder.
- Open API and Zapier. Connects the system to other tools through an API or Zapier; often limited to the top plan. Built for you by the AI builder.
What the alternatives charge
| Product | Published price | Contract |
|---|---|---|
| ServiceTitan | Not published (quote on request) | Not stated on the pricing page. No free trial (demo only). |
| Housecall Pro | Pricing page: Basic $59/mo billed annually ($79 monthly), 1 user. Essentials $149/mo annually ($189 monthly), 5 users. Max $299/mo annually ($329 monthly), 8 users, +$35/mo per additional user. Card processing from 2.59%; bank payments 1%; no fee for mobile check deposits. Add-on prices not shown. | FAQ says no long-term contract is required and cancellation is simple; upgrades immediate, downgrades at end of the billing period. 14-day free trial of the Max plan, no credit card. |
| Jobber | Billed annually, per month: Core $29 (1 user); Connect $99 (1), $149 (5), $229 (10), $299 (15); Grow $149 (1), $229 (5), $299 (10), $399 (15); Plus $399 (5), $449 (10), $529 (15). Monthly with 1-year commitment: Core $39; Connect $119-$339; Grow $169-$429; Plus $439-$599. Monthly no commitment: Core $49; Connect $139-$399; Grow $199-$499; Plus $499-$699. Add-ons: Marketing Suite $99/mo, AI Receptionist $29/mo, Pipeline $49/mo (all included in Plus). Card 2.9% + 30c; Tap to Pay 2.7% + 30c; ACH 1%; instant payouts +1%. | No-commitment monthly: cancel anytime, ends at close of billing period. 1-year commitment: 12-month minimum billed monthly; early cancellation keeps billing to term end. Annual prepaid: non-refundable. All auto-renew unless set to non-renew. 14-day free trial (Grow features), no credit card. |
| FieldEdge | Not published (quote on request) | Plans appear to be annual memberships (promotion terms refer to 'new annual Select, Premier, and Elite memberships'). Upgrades anytime; downgrades take effect at the end of the current contract period. No free trial. |
| Service Fusion | Starter $245/mo ($208/mo billed annually). Plus $382/mo ($325 annually). Pro $627/mo ($533 annually). Unlimited users on all plans. Add-on prices not shown. | FAQ says all plans are month-to-month; annual plans get 15% off and are charged as one payment at sign-up. No free trial mentioned (demo only). Cancellation terms not described. |
| Workiz | Not published (quote on request) | Not stated on the pricing page. 7-day free trial, no credit card. |
| FieldPulse | Not published (quote on request) | Not stated on the pricing page |
| Sera | Core Essentials $399/mo (unlimited admins, up to 4 technicians); $149/mo for each additional technician. Onboarding fee exists but the amount is not listed. | Not stated on the pricing page |
| Successware | Not published (quote on request) | Not stated on the pricing page. FAQ says unlimited support (Mon-Fri 8am-5pm ET) is included in the monthly license fee. |
Prices are each vendor's own published figures, read on 2026-10-14.
The workspace brings the rest
Automations, phone, email, a website, a customer portal, invoices and payments, banking, chat, docs, version history and apps for iPhone, Mac and Windows come standard. Start from a template in the marketplace, and bring your data in from a CSV. AI employees answer calls, book jobs and work your records alongside the team. Roles decide which pages each teammate can open.
Integrations
Keep the tools that work. Your books stay in QuickBooks or Xero, payments in Stripe, your calendar in Google.
One price for the whole crew
Priced per workspace, not per user. Start free and move up when the business needs it.
- Free: $0 a month, or $0 a month billed annually.
- Starter: $49 a month, or $41 a month billed annually.
- Business: $149 a month, or $124 a month billed annually.
Comparing? See what Jobber, Housecall Pro and ServiceTitan cost.
Plumbing software questions
What is Unstack?
A workspace your business runs in: the software your team uses every day, plus a phone line, email, a website, a customer portal, payments, team chat and AI employees. Start from a template or describe how you work, and the AI builder sets it up. One price per workspace, with unlimited users.
Is there a ready-made plumbing template?
Not yet. You describe how your plumbing business runs, from how jobs come in to how you get paid, and the AI builder sets up the tables, pages and automations in your workspace. Change anything later the same way.
Can technicians access jobs on their phones offline?
No. Unstack needs an internet connection, so it doesn't work offline. Technicians can use it on the job in their phone's browser or the iPhone app wherever there's signal or Wi-Fi.
Does it integrate with my accounting software?
Unstack syncs with QuickBooks Online and Xero. Connect your account and the builder can set up an automation that sends invoices and payments across, so they aren't typed in twice.
How do customers book appointments?
Customers book through an online scheduling page and get an email or text confirmation. After the job, an automation can send the invoice with a link to pay through Stripe.
Can we track parts inventory and reorder?
Yes. If technicians record parts used on each job, an automation can lower the stock count and alert you, or email your supplier, when it drops below your reorder level.
How does pricing compare to ServiceTitan or Housecall Pro?
Unstack is priced per workspace, not per user, so adding staff doesn't change the bill, and there's a free plan to start on. See the pricing page for current plans.
Can we create custom invoice templates with our logo?
Invoices are built from the job's labor and parts and sent through Stripe with a link to pay online, under your business name. An automation can text the payment link too.
What if we need to add technicians or locations later?
Add technicians whenever you like; users are unlimited and don't change the price. New locations or service types are just records or fields you add.
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