ServiceTitan does not publish its prices. Its pricing page shows three packages, Starter, Essentials and The Works, each with a "Request Pricing" button, and one sentence about how it charges: pricing is per technician. Everything else comes from a sales conversation.
That does not mean the cost is unknowable. ServiceTitan is a public company, and its filings say a lot about what its customers pay and how its contracts work. This guide sets out what is on the record, what is only an estimate (and where each estimate comes from), and the questions to ask so your quote holds no surprises. Package details were checked on ServiceTitan's pricing page on October 14, 2026.
What the pricing page shows
| Package | What it adds | Price |
|---|---|---|
| Starter | Dispatching, scheduling, call booking, invoicing and a pricebook | Request pricing |
| Essentials | Everything in Starter, plus mobile estimates and payroll management | Request pricing |
| The Works | Everything in Essentials, with configurable payroll, advanced reporting, commission tracking and customizable memberships | Request pricing |
Two details matter for budgeting. First, features such as advanced reporting, commission tracking and customizable memberships are also listed as paid add-ons on the lower packages, again without prices. Second, the site lists a separate family of "Pro" products (AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro) without saying whether any are included in a package. There is no free trial; the page offers a demo.
What ServiceTitan's own numbers say
For the fiscal year that ended January 31, 2026, ServiceTitan reported $961.0 million in revenue and about 10,800 active customers. Revenue split three ways: subscription ($712.3 million), usage ($213.1 million, mostly payments and other volume-based products) and professional services ($35.5 million).
Dividing one by the other is crude, but it is the closest thing to a real average:
- About $89,000 a year in total revenue per active customer, or roughly $7,400 a month.
- About $66,000 a year in subscription revenue alone, or roughly $5,500 a month.
That is our arithmetic, not a figure ServiceTitan publishes, and it overstates what a small shop pays, for two reasons. ServiceTitan counts a business as an "active customer" only once it pays more than $10,000 a year, so smaller accounts are left out of the count. And its base leans toward larger contractors: an analysis of its 2024 IPO filing found the average active customer at about $78,000 a year, with customers paying over $100,000 making up more than half of billings.
The most useful number here is the floor. By ServiceTitan's own definition, a typical customer pays at least $10,000 a year, about $833 a month.
How the contracts work
ServiceTitan's annual report (10-K) describes its terms in plain language:
- Contracts typically run 12 to 36 months.
- Customers are generally billed monthly in advance, whatever the contract length.
- Pricing depends partly on the number of technicians and partly on the package and features chosen.
So the commitment is usually a year or more. Even though the bill arrives monthly, you are agreeing to pay for the whole term.
The estimates in circulation
Most pages that rank for this search repeat figures from one or two software-directory sites. None are confirmed by ServiceTitan, and they rarely say where they came from. With that warning, the commonly cited ranges are:
| Item | Estimate | How much to trust it |
|---|---|---|
| Starter, per technician per month | About $245–$300 | Low: directory estimate, no stated method |
| Essentials, per technician per month | About $300–$400 | Low |
| The Works, per technician per month | About $400–$500 | Low |
| Implementation and onboarding | $5,000 to $50,000 | Low: wide range, depends on size and data migration |
If those ranges are anywhere near right, five technicians on Starter would be around $1,225 to $1,500 a month, and ten on The Works $4,000 to $5,000, before add-ons, payments and implementation. Both fit the averages from ServiceTitan's own filings above. Treat them as a sense of scale, not as a quote.
What customers say about cost and contracts
On October 13, 2026, ServiceTitan had a 4.0 rating from 421 reviews on Trustpilot, with 19% of them one-star. The critical reviews cluster around contracts and cost:
- One reviewer wrote in July 2026: "To exit the contract we were quoted approximately $22,000."
- Another said in July 2026 that removing a technician did not lower their bill.
- A review from October 2026 described months of delays moving data during onboarding while the contract was already running.
These are individual accounts, not company terms, but they point to the questions worth asking before you sign.
Questions to ask before you sign
- What is the price per technician on each package, and who counts as a technician? Ask how office staff, dispatchers, apprentices and seasonal techs are priced.
- What does implementation cost, what does it include, and how long until you are fully live?
- How long is the contract, when does it auto-renew, and how much notice must you give to cancel?
- Can you reduce the technician count mid-term, and does the bill go down when you do?
- Is there a cap on price increases at renewal? Get it in writing.
- Which of the add-ons and "Pro" products are in your quote, and what do the rest cost?
- What are the payment processing rates, and are you required to use ServiceTitan's payments?
- How do you export your data if you leave, and in what format?
Who ServiceTitan is for
ServiceTitan is built for established residential and commercial contractors, typically with several trucks, an office team and a lot of volume to manage. It does things the lighter tools do not. Its mobile app, for example, keeps working offline for most workflows, according to its help center, where Jobber's support says Jobber's app does not. For a growing HVAC, plumbing or electrical company with the revenue to match, the price can be worth it.
For a smaller shop, the multi-year commitment and per-technician pricing are what people weigh. These alternatives publish their prices:
| Product | Published pricing |
|---|---|
| Jobber | $29 to $529 a month billed annually; see our Jobber pricing guide |
| Housecall Pro | $59, $149 and $299 a month billed annually; see our Housecall Pro pricing guide |
| Service Fusion | $208 to $533 a month billed annually, unlimited users |
| Sera | $399 a month for up to 4 technicians, then $149 per technician, plus an onboarding fee |
The other route: building your own
We make Unstack, so weigh this accordingly. Unstack is an AI builder: you describe how your business runs and it builds your tables, pages and automations, such as a dispatch board, estimates, a customer portal and maintenance agreements. It is priced per workspace with unlimited users, at $49 a month (Starter) or $149 a month (Business, which adds QuickBooks and Xero sync, integrations and AI phone and texting).
Compared with ServiceTitan, the gaps are real. Unstack has no offline mode, no route optimization, no payroll and no industry pricebook content. Its card fee is 3.9% + 30¢ on those plans. And it is software you shape yourself rather than a finished system with an implementation team. It is worth a look for a smaller contractor who finds the contract and per-technician model the hard part. A large operation that needs ServiceTitan's depth is probably better served by ServiceTitan.
Frequently asked questions
How much does ServiceTitan cost?
ServiceTitan does not publish prices. Its filings imply customers counted as active pay at least $10,000 a year, and the average across those customers is far higher. Third-party estimates put it at roughly $245 to $500 per technician per month depending on package, plus implementation. None of those estimates are confirmed by ServiceTitan.
Is ServiceTitan priced per technician?
Yes. Its pricing page says its pricing is per technician, and its annual report says pricing depends partly on technician count and partly on package and features.
How long is a ServiceTitan contract?
Its annual report says contracts typically run 12 to 36 months, billed monthly in advance.
Does ServiceTitan charge for implementation?
Its pricing page does not say. Third-party estimates range from $5,000 to $50,000 depending on company size. Ask for a fixed figure in writing.
Does ServiceTitan have a free trial?
No. The pricing page offers a demo.
Weighing whether to buy at all? Our build vs. buy guide prices a custom build and building it yourself with AI alongside the packaged tools, over three years.
Sources
Package details checked October 14, 2026; financial figures from ServiceTitan's fiscal 2026 results.
- ServiceTitan pricing page
- ServiceTitan fiscal 2026 results
- ServiceTitan 10-K for fiscal 2026
- Meritech's analysis of ServiceTitan's IPO filing
- ServiceTitan help: mobile app offline capabilities
- ServiceTitan reviews on Trustpilot
- ITQlick's ServiceTitan pricing estimate (third-party estimate)
- Sera pricing and Service Fusion pricing
Running a trade business? See how Unstack works for HVAC, plumbing and electrical contractors.