Help Center

Change or cancel your plan

You change or cancel your plan in the Hub. Upgrades take effect right away. Cancelling moves your workspace to the Free plan, and nothing is deleted.

Where to go

1. Open the Hub and click your workspace.
2. Open Settings, then Billing.

You need to be an owner or admin of the workspace.

Upgrade

Under Choose a plan you see your current plan and the plans above it. Pick monthly or annual, then click Upgrade on the plan you want.

• If you are on the Free plan or on trial, you go to a secure checkout to enter a card.
• If you already pay for a plan, you go to a Stripe page that makes the change. The price difference for the rest of the billing period is worked out for you.

The new plan's features and limits apply as soon as the change goes through.

Downgrade

Click Manage Plan on your current plan. This opens a window with every plan, including the ones below yours. Click Downgrade on the plan you want.

Before you downgrade, check what the lower plan does not include. Features that are not part of the new plan are locked until you upgrade again. Your data is kept.

Switch between monthly and annual

Use the monthly and annual switch in the plan chooser, then select your plan again with the billing period you want.

Cancel your subscription

1. Click Manage Plan on your current plan.
2. At the bottom of the window click Show more, then Cancel subscription.
3. Choose a reason, read what you will lose, and write a short note about why you are leaving. The note needs at least 30 words.
4. Enter your password to confirm.

Cancelling takes effect immediately, not at the end of the billing period. Your subscription is stopped and the workspace moves to the Free plan.

What you keep and what you lose

You keep your workspace, your team, and your data. You lose the paid features: automations and AI agents, integrations, the API and webhooks, custom roles, and the higher limits and AI credits. They come back if you upgrade again.

If you want to leave completely, export your data first. See Import and export your data and Delete an app, a workspace or your account.

Enterprise

For Enterprise pricing, click Show more in the plan window and choose Contact sales about Enterprise.

In the iPhone app

Plans are managed on the web. Sign in at unstack.us in a browser to change or cancel.

Need help

Open a ticket at unstack.us/help/contact with the Billing category.